Shipping policy

Orders:

All items can be ordered online via our webshop. Orders can be placed 24 hours a day, 365 days a year. Orders are processed on weekdays between 09:00 and 16:00.

Returns:

All returns must be sent to our warehouse at the following address: OutInspire ApS
Gammel Køge Landevej 55, 5th floor
2500 Valby
Attn: "order number"

Payment:

• Dankort
• VISA/Dankort
• VISA Electron
• MasterCard
• EAN for public institutions: contact us at info@OutInspire.com

OutInspire does not charge any card fees or additional fees for payments. The full amount is debited when the item is shipped to the recipient.

Reservation of Amount:

When using an international payment card, the amount is reserved immediately. The funds are reserved on your card or account until we debit the amount when we ship the item, or until the funds are released according to an agreement with your card issuer.

Delivery and Shipping:

Shipments incur shipping costs based on applicable rates. Items are usually delivered within 2-5 business days. OutInspire operates solely as an online store; therefore, personal service is not available without prior arrangement, as there is no stock at the address. If you wish to visit to see products or pick up an order, you must make an appointment in advance. Contact us at info@OutInspire.com.

For know we do not deliver to USA and Canada 

When purchasing multiple products, if one or more are pre-ordered, your order will be shipped when all products are in stock. If you want partial delivery, additional shipping costs may apply. Contact us for more information.

If you want to return the product, please contact us and we will send you a return label. 

Force Majeure:

Any order is subject to force majeure, including war, civil unrest, natural disasters, strikes and lockouts, failing supplies of raw materials, fire, damage to OutInspire or supplier's production facilities, failing transport, import or export conditions, and any other event that hinders/restricts our ability to deliver the item. OutInspire has the option to choose between canceling the transaction, canceling part of it, or delivering as soon as the obstacle to normal delivery has ceased. We disclaim any loss you may suffer as a result of non-delivery due to force majeure.